Typically an organization only starts noticing the disadvantages of their selected managed hosting service when it start harming their business and they find options of finding a solution to be limited . A managed hosting service is one where provider manages, administers the hardware, software system while the client interacts with the system via web based interface. Choosing a managed hosting service is a huge decision one that can have long term consequences for your company so before opting to move onto a managed hosting service, you should consider doing a little research and asking the right questions.
How Reliable Is the Service?
This should be the first question you should ask. You should consider how able they are to keep their service running in case of unexpected events such as power failure and malfunctioning. You should also make sure they are able to provide what you need whenever you need and are able to ensure the uninterrupted flow of business activity.
Is There Customer Support Adequate?
They must be reachable regardless of the circumstances and their Support team, must be proactive and knowledgeable enough to provide the answers you need and on time. You should consider the one which meets these requirements and have a good history of customer support.
Will they be Able To Keep Up With Your Company’s Growth?
Eventually your organization would grow, they should be able to carter to your growing demands and their services should be scalable with your business and offer more advance options for yours business’s increasing requirements. The option of changing service providers is also not easy. Therefore it’s best to take the future into account in your choice.
How Effective Is The Security?
They must be ISO270001 data security standard accredited. The technology they use to ensure the safety of the data must be adequate. If the business is in need of more security feature, they should be able to deliver. The datacenters need to be fireproof and secured. Security should be top priority and you should ask what their actions would be in case of a security breach.
What is The Quality of Their Service?
They should be able to effectively deliver what your company requires. Compare them to other hosting service providers. They need to be “carrier” neutral. Make sure to get to know about their network population density and the affect it will have on performance of your business. Poor service quality such as slow internet connectivity can adversely affect your business.
How Much Does It Cost?
Compare the cost of the packages with other service providers and make sure the cost is viable for the business. One needs to also know about the connectivity cost/ rack space ratio, some service providers provide less expensive rack space but their connectivity is limited which in a long run, costs your company more.
Current Status of The Company?
Finally be sure to ask the standing of the provider and their overall performance history and how long have they been in the business. The longer they have been in business, the better. The company should be well established with possibility of future growth? It is also worthwhile to get to know the feedback of existing clients and its overall reputation.[crp]